Home oxygen
Stationary and portable oxygen systems, conserving devices and related respiratory equipment, subject to order, qualification and availability.
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Provider & discharge referral support(505) 256-1610
Provider / discharge · New Mexico
A clearer path from referral to home.
Local coordination for oxygen, PAP, mobility, hospital beds and home DME—supported by documentation guidance, insurance verification and clear next steps.
No patient information on this public form. Call for A&R’s approved secure referral route.30+ yearsserving New Mexico
4 locationslocal branch support
Broad DMErespiratory to mobility
One local teamdocumentation to next step
Built for the people coordinating the next step
Hospitals & discharge teamsPulmonary & sleep officesCase managementHome health & facilities
01 Equipment coordination
One referral partner.
More ways to support home.
A&R can help the care team identify the documentation path, coverage questions and appropriate next action across core home medical equipment categories.
PAP & sleep therapy
CPAP/BiPAP equipment, interfaces and replacement supplies, with product education and ongoing support.
Discuss this category →Mobility
Wheelchairs, walkers, rollators and other mobility equipment for safer movement at home.
Discuss this category →Home setup
Hospital beds, support surfaces and select home medical equipment for the discharge environment.
Discuss this category →Bath safety & ADLs
Bath safety and daily-living products selected around the home, caregiver needs and coverage pathway.
Discuss this category →Nebulizers & respiratory
Nebulizers, suction and other respiratory categories, with documentation guidance where applicable.
Discuss this category →
02 Referral pathway
From first contact to the right next step.
- 1Start with your contact.Use the public request form for provider or organization information only—or call provider intake.
- 2Confirm the secure route.A&R identifies the approved fax or secure upload destination for the referral.
- 3Review documentation and coverage.The team helps identify applicable order, supporting documentation, payer and authorization requirements.
- 4Coordinate the next step.A&R communicates on availability, education, pickup, delivery or setup options as applicable.
03 Prepare the referral
Bring the essentials.
Send them securely.
Requirements depend on the product, payer and clinical circumstances. This general preparation list helps reduce preventable back-and-forth.
- Provider order or prescription, when applicable
- Patient demographics and coverage information
- Clinical and supporting documentation, as applicable
- Planned discharge date, destination and care-team contact
- Product-specific details, measurements or settings when required
04 Provider partnership
Clear communication beyond the order.
A successful home transition takes more than equipment. A&R supports documentation questions, insurance coordination, product education and ongoing service—while keeping the care team informed of the next actionable step.
Care-team clarityKnow what is needed and who to contact.
Patient educationProduct use and care guidance as applicable.
Coverage coordinationVerification and authorization support when required.
Local follow-throughBranch support after the initial setup or sale.
Facility option
Ask about an Equipment Closet Program.
Eligible facilities can discuss an on-site inventory of approved, frequently needed products, paired with a planned replenishment workflow. Product selection, availability and participation are arranged with A&R.
Coverage
Help navigating the payer path.
A&R commonly works with Medicare, New Mexico Medicaid and several major health plans. Benefits, network participation, authorization and coverage must be verified for each order.
MedicareNM MedicaidBlue Cross Blue ShieldPresbyterianUnitedHealthcareHumanaAetnaTRICARE / TriWest
Provider request
Start with your team’s contact information.
This form is for provider, facility and referral-source support. Do not include patient names, dates of birth, diagnoses, prescriptions, member IDs, clinical details or documents.
Not for emergencies.Call 911 for a medical emergency.
A&R Provider Referral Support Request
FAQ
Before you send the referral.
Can I send patient information through this website form?+
No. This public form is only for provider or organization contact information and broad service categories. Do not enter patient names, dates of birth, diagnoses, prescriptions, member IDs, clinical details or documents.
How do I submit a referral securely?+
Call A&R provider intake at (505) 256-1610. The team will confirm the currently approved fax or secure upload route and help identify the information needed.
What types of equipment can A&R help coordinate?+
Common categories include home oxygen, CPAP/BiPAP and supplies, nebulizers, wheelchairs, walkers and rollators, hospital beds, bath safety, mobility and other home medical equipment. Availability, coverage and documentation requirements vary.
Does A&R accept the patient’s insurance?+
A&R commonly works with Medicare, New Mexico Medicaid and several major plans. Benefits, network participation, medical necessity and authorization requirements must be verified for each order; listing a plan is not a guarantee of coverage.
What is the service area?+
A&R serves New Mexico through branches in Albuquerque, Rio Rancho, Santa Fe and Las Cruces. Product availability, delivery options and service coverage vary by location and order.
How early should discharge teams contact A&R?+
As early as practical. Timing depends on equipment, documentation, payer requirements, inventory and discharge location. Call provider intake for case-specific coordination; this page does not promise a delivery or setup time.
Can facilities discuss an equipment closet?+
Yes. Eligible facilities can ask about an Equipment Closet Program for approved, commonly used products and a planned replenishment workflow. Participation and product selection are determined with A&R.
Is this page monitored for emergencies?+
No. This page and form are not emergency services and are not continuously monitored. Call 911 for a medical emergency.
New Mexico Local branch support
Four locations. One referral relationship.
Albuquerque
5010 Lomas Blvd NE, Albuquerque, NM 87110
(505) 256-1610Mon–Fri 8:30–5:30 · Sat 9–4Rio Rancho
701 Unser Blvd SE, Suite 108, Rio Rancho, NM 87124
(505) 917-9344Mon–Fri 8:30–5:30Santa Fe
720 St Michaels Dr, Unit A, Santa Fe, NM 87505
(505) 469-0510Mon–Fri 8:30–5:30Las Cruces
1135 N. Solano Dr, Las Cruces, NM 88001
(575) 815-3054Mon–Fri 8:30–5:30 · Sat 9–4
