Repairs and Services

repairs

Medical Equipment Repairs & Support That Keep You Moving

Your mobility and home medical equipment plays an important role in your comfort, safety, and independence. When something stops working properly, A&R Medical Supply is here to help identify the problem and determine the best path forward.

Our experienced team provides local repair support for qualifying mobility and durable medical equipment throughout New Mexico. From troubleshooting and adjustments to equipment evaluations, parts coordination, and repair planning, we are committed to providing friendly service and clear communication.

Request a Repair Clinic Form

Complete the form below

Name(Required)
Email(Required)
Facility Address(Required)
Please select the Repair Clinic service/s you require...(Required)

Equipment We Commonly Support

Repair services may be available for:

  • Power scooters and power wheelchairs
  • Manual wheelchairs and transport chairs
  • Walkers and rollators
  • Lift chairs
  • Mobility accessories and components
  • Other qualifying durable medical equipment

Repair availability depends on the equipment’s manufacturer, model, age, condition, warranty status, and parts availability. Please contact your local A&R Medical Supply branch before bringing in equipment.

How the Repair Process Works

1. Tell Us What Is Happening

Contact your local branch and describe the equipment, the problem you are experiencing, and any error codes, unusual sounds, or recent changes.

2. Equipment Assessment

Our team will inspect the equipment, troubleshoot the reported issue, and determine whether additional parts, manufacturer support, or specialized service may be required.

3. Repair Plan

We will explain the recommended next steps, including available repair options, estimated costs when applicable, and anticipated parts or service timelines.

4. Repair and Follow-Up

Once approved, our team will complete the available repair work and provide guidance on equipment operation, maintenance, and future support.

Walk-In Repair Support

Need a convenient time to have your equipment evaluated? Ask your local A&R Medical Supply branch about Walk-In Wednesday repair support.

Participating locations, service availability, and equipment eligibility may vary. Calling before your visit allows our team to confirm that the appropriate staff and resources are available.

Request an On-Site Repair Clinic

A&R Medical Supply can help coordinate requested Repair Clinics for senior living communities, long-term care facilities, patient-support events, and other community organizations.

Repair Clinics provide a convenient opportunity to review mobility equipment, identify common problems, perform qualifying adjustments, and help participants understand their repair options.

Button: Request a Repair Clinic

What to Bring With Your Equipment

When possible, please bring:

  • The complete equipment requiring service
  • Chargers, keys, controllers, or related accessories
  • The manufacturer, model, and serial number
  • A description of the problem
  • Error codes or photographs of the issue
  • Warranty or purchase information, if available

Providing complete information can help our team evaluate the equipment more efficiently.

Important Repair Information

Not every piece of equipment can be repaired. Service is subject to inspection, technician availability, manufacturer support, parts availability, equipment condition, and applicable warranty requirements.

Repair costs and insurance coverage vary. A&R Medical Supply will review available options before completing chargeable work. Customers should not continue using equipment that appears damaged, unstable, or unsafe.

If the situation involves an immediate medical emergency, call 911.

Request Repair Support

Complete the form below and an A&R Medical Supply team member will contact you regarding the next steps.

Recommended form fields:

  • Name
  • Phone number
  • Email address
  • Preferred A&R location
  • Equipment type
  • Manufacturer and model
  • Description of the problem
  • Error code, if applicable
  • Photo upload
  • Repair Clinic request checkbox

Contact Your Local A&R Medical Supply Branch

Albuquerque: (505) 256-1610
Rio Rancho: (505) 917-9344
Santa Fe: (505) 469-0510
Las Cruces: (575) 815-3054

A&R Medical Supply – We Supply Your Independence.