Send the order securely
Your provider sends the prescription and supporting records through A&R's approved referral pathway—not the public callback form.
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CPAP & BIPAP NEW SETUP · ALBUQUERQUE & RIO RANCHO
Start sleep therapy with local support.
A&R Medical Supply helps new CPAP, APAP and bilevel PAP patients move from prescription to equipment setup, mask fitting and practical education.
- Registered respiratory therapist support
- Insurance coordination
- Mask fitting and education
- New Mexico-based
Already have a prescription or referral?Call A&R so we can review the documentation and appointment path.
01
I have a new prescription or referral
Let A&R identify the order and insurance documentation needed.
02
I need a CPAP or bilevel setup
Connect with our team for equipment, mask and education scheduling.
03
I'm a provider or discharge planner
Ask for A&R's secure referral route and current setup requirements.
A CLEARER NEW-SETUP PATH
From prescription to a more confident first night.
New PAP therapy can involve paperwork, coverage, device coordination and a mask that feels unfamiliar. A&R brings those pieces into one local setup process.
Tell us where you are in the process →Coverage and documentation review
Our team checks the available insurance or private-pay path and identifies missing information.
Setup, mask fitting and education
A&R schedules the appropriate setup conversation and helps you understand the equipment, mask and daily routine.
SLEEP-THERAPY EQUIPMENT
The device is only one part of a successful setup.
A&R coordinates prescribed equipment with an appropriate mask interface, humidification and the supplies needed to begin therapy.
PRESCRIBED PAP DEVICE
CPAP, APAP and bilevel PAP pathways
Equipment is matched to the clinician's order, prescribed settings, payer requirements and available inventory. Only an authorized provider determines therapy type and pressure settings.
Ask about a new setup →
MASK FIT & COMFORT
Nasal pillows, nasal and full-face masks
Mask options differ in coverage, contact points, tubing position and fit. Our team helps patients understand the available styles and fitting process.
Request mask-fitting help →New-setup essentialsHeated humidification · Tubing · Filters · Cushions · Headgear · Setup education · Resupply onboarding
MASK FITTING MATTERS
A setup built around your face, sleep habits and prescribed therapy.
A comfortable seal should not depend on over-tightening. Mask style and size can affect comfort, movement and the way therapy fits into your bedtime routine.
- Review mask style and sizing
- Practice putting the mask on and taking it off
- Understand basic cleaning and replacement
- Know who to call when comfort problems continue
PRACTICAL EDUCATION
Leave the setup knowing what happens next.
A&R's setup process focuses on the practical details patients and caregivers need for the first night and the first weeks of therapy.
Device basicsMask placementHumidificationCleaning routineSupply replacementSupport contacts
Important
Questions about diagnosis, prescribed pressure or changes to therapy should be directed to the treating clinician. A&R follows the authorized order.
INSURANCE & PRIVATE PAY
We help identify the available setup path.
A&R verifies coverage and helps submit required paperwork for many insurance-supported PAP setups. Private-pay options may also be available.
Coverage depends on eligibility, prescription/order, sleep-study and clinical documentation when required, plan benefits, authorization rules and the prescribed equipment. Acceptance of a plan does not guarantee payment.
Plans commonly accepted by A&R include:
MedicareNM MedicaidBlue Cross Blue ShieldPresbyterianUnitedHealthcareHumanaAetnaTricare / TriWest
Ask about insuranceTHE FIRST WEEKS
Build a routine—and contact us before small problems become bigger ones.
If a new mask feels uncomfortable, leaks persist or supplies are unclear, contact the A&R team. Equipment support does not replace clinical advice, but it can help address practical setup questions.
Request sleep-therapy support
PATIENTS & FAMILIES
Have an order—or not sure what comes next?
Use the short callback form to tell us your broad setup stage. An A&R team member will explain the next non-clinical step.
Start a patient request →PROVIDERS & DISCHARGE TEAMS
Need a local PAP setup partner?
Contact A&R for service-area confirmation, current order requirements and access to the appropriate secure referral workflow.
Call provider support →REQUEST A CALL
Let's identify your next setup step.
Complete this short non-clinical form and the Albuquerque sleep-therapy team will contact you.
Please do not submit medical details.Do not include diagnosis, prescribed pressure, sleep-study results, medical-record information, insurance member numbers or documents. A&R will provide the approved secure route if records are needed.
Prefer to call?(505) 256-1610Mon-Fri 8:30 AM-5:30 PM · Sat 9 AM-4 PM
Not for emergencies. Submission does not establish service, guarantee insurance coverage or replace a prescription.
COMMON QUESTIONS
New CPAP and BiPAP setup FAQs
These general answers help you prepare for a conversation with A&R. Your clinician's order and insurance requirements determine the final setup path.
Do I need a prescription for a new CPAP or bilevel PAP setup?
Yes. PAP equipment requires a valid prescription or qualifying order from your healthcare provider. Insurance plans may also require a sleep study and supporting clinical documentation. A&R will explain what is needed for your specific order path.
What is the difference between CPAP and bilevel PAP?
CPAP provides one prescribed pressure level, while bilevel PAP provides different prescribed pressures for inhaling and exhaling. Your treating clinician determines the appropriate device and settings. A&R does not change therapy type or pressure settings without an authorized order.
Will A&R help me choose and fit a mask?
A&R helps new-setup patients understand available mask styles and fit considerations. Options can include nasal pillows, nasal masks and full-face masks. Final selection depends on the order, compatibility, facial fit, comfort and availability.
Does insurance cover CPAP or BiPAP equipment?
A&R works with Medicare, New Mexico Medicaid and many commercial plans. Coverage depends on eligibility, documentation, plan rules, medical necessity and the prescribed equipment. Acceptance of a plan does not guarantee payment.
How long does a new setup take?
Timing varies based on receipt of the prescription and documentation, insurance authorization when required, device availability and appointment scheduling. Contact A&R early so the team can identify missing steps.
Can my provider send an order directly to A&R?
Yes. Providers and discharge teams can contact A&R for the appropriate secure referral pathway, current order requirements and service-area confirmation. Do not upload clinical documents through the public callback form.
Is this page for urgent breathing problems or emergencies?
No. This page and form are not monitored for emergencies. Call 911 for a medical emergency. Existing A&R patients with an urgent equipment issue should call their branch or the after-hours number provided with their equipment.
LOCAL LOCATIONS
Start with the A&R team nearest you.
The Albuquerque and Rio Rancho locations support the initial E3 metro campaign. A&R also serves New Mexico through Santa Fe and Las Cruces.
ALBUQUERQUE
5010 Lomas Blvd NE
Albuquerque, NM 87110
(505) 256-1610Mon-Fri 8:30 AM-5:30 PMSat 9 AM-4 PM
RIO RANCHO
701 Unser Blvd, Suite 108
Rio Rancho, NM 87124
(505) 917-9344Mon-Fri 8:30 AM-5:30 PMSat-Sun closed
